Enter the settings on the Plex app again and under Video scroll down to the Max 264 Level and change the setting from 4.0 to 4.1. Obviously your server is incapable of transcoding a video stream so it spits and sputters. That is bogus, but that’s what it reports to Plex so Plex stupidly does what it’s told and transcodes a full blown new version at 4.0 from the 4.1 original material.

Ok… we’re closing in on it… stick with me.įire Stick’s default max h264 allowance is 4.0. Also set the transcoding at the PMS to ‘make my CPU hurt’’ (is that ill-advised?) Any other advice? Check networks speeds at the PMS and stick and steady at 150Mbps and 50/12Mbps respectively. Set both the PMS and stick to Original quality stream on local, and now it stutters more than ever before. Turned direct play and direct stream both to ON, there is no auto setting on the fire stick. Ok, followed your advice on the settings. If after making the changes above you still get no joy it’s very likely you’re trying to play an item on the Stick that’s format is unsupported, but the only way we’ll be able to know that is if you post the mediainfo of the item in question: If connecting remotely (over that wonder of modern communication - the internet) and if things are as you say they are (200Mbps/50Mbps) that quality setting should remain at ‘Original’.

When working locally (in the same house as the PMS) the Stick’s quality should be set to ‘Original’ and PMS should be delivering (or trying to) an unthrottled (Original) stream. If you are throttling delivery from PMS to the Stick, or if PMS is trying to deliver an unthrottled stream to the Stick, but the Stick is requiring (through those manic settings of yours) throttling, then transcoding issues can and often do occur. Now turn those settings back to ‘auto’ and ‘on’ (checked) respectively in the Stick’s Plex app settings. Disabled Direct Play? Disabled Direct Stream?Īre you trying to create a situation where your Stick fails? Congratulations, Mission Accomplished.

Xmedia recode resolution bit depth